Southwest gifts 25,000 bonus points in apology for holiday travel disruptions

“We disrupted many of our customers’ travel and holiday plans, and for that, we are truly sorry,” a spokesperson for Southwest told FOX.

Southwest Airlines flight schedule returns to normal, mostly

Southwest Airlines is returning to a relatively normal flight schedule as the focus shifts to making things right with what could be well more than a million passengers who missed family connections or flights home during the holidays, and many of whom are still missing luggage.

Atlantic City bets it can put COVID behind it in 2023

Atlantic City's casinos are betting they can finally put the COVID pandemic behind them in 2023. Some casino executives are optimistic about the new year, while others note that economic challenges are likely to remain in the New Jersey resort town.

Southwest cancels another 2,300 flights, expects normal operations to resume Friday

Southwest is struggling to recover after being overwhelmed by a winter storm that left hundreds of pilots and flight attendants stranded out of position to operate flights.

Some families going into debt to visit Walt Disney World, new study finds

A new study shows that some families are willingly going into debt to visit Walt Disney World in Orlando, with dining and ticket prices higher than what many had initially anticipated or budgeted for. However, 71% of those surveyed don't regret incurring debt for their Disney vacations and memories.

Southwest Airlines flight cancellations continue to snowball

Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections are suffering through another wave of scrubbed flights. Thousands of flights were pulled Wednesday and more cancellations are expected Thursday.

US to require COVID-19 testing for travelers from China

Other countries have taken similar steps in an effort to keep infections from spreading beyond China’s borders.

Southwest flight cancellations continue to snowball as Congress vows investigation

Transportation Secretary Pete Buttigieg also said his agency would examine Southwest's cancellations and whether the airline was meeting its legal obligations to stranded customers.

Las Vegas strip club offering deals, free rides to stranded airport travelers

A strip club in Las Vegas is taking a creative approach to cheer up stranded airline passengers in the wake of the nationwide travel headaches.

Flight canceled? Can you get a refund? Here's how to find out if you're owed money

Staying calm and knowing your rights can go a long way if your flight is canceled. Here’s some advice from experts for dealing with a flight cancellation.