Amazon Web Services global outage eases after disruption, company says

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AWS outage causes issues for apps, websites worldwide

An Amazon Web Services outage is causing disruptions globally. The service provides remote computing services apps, websites, governments, universities and companies. FOX 5 NY's Robert Moses has the details.

Amazon Web Services said Monday that most services were back up after an issue caused outages at many websites, The New York Times reported.

The cause of the outage is unknown at this time. 

The Amazon Web Services (AWS) logo appears on a smartphone screen and on a laptop computer screen in this photo illustration in Athens, Greece, on October 3, 2025. (Photo Illustration by Nikolas Kokovlis/NurPhoto via Getty Images)

AWS, a major provider of cloud services for companies, said in a statement that the issue has been mostly resolved, and it would "continue to work toward full resolution," according to USA Today.

An AWS outage caused massive disruptions globally. The service provides remote computing services apps, websites, governments, universities and companies.

On Downdetector, a website that tracks online outages, several users early Monday morning reported issues with Amazon Alexa, Amazon Prime, Snapchat, Ring, Roblox, Fortnite, online broker Robinhood, the McDonald's app and many others.

What happened in the Amazon incident?

Dig deeper:

According to the Associated Press, the problems occurred around 3:11 a.m. ET on Monday, when Amazon Web Services reported on its Health Dashboard that it is "investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region."

Amazon also reported that there were "significant error rates" and that engineers were "actively working" on the problem.

Amazon working on issue

What they're saying:

About two hours later, AWS said in an update that it applied "initial mitigations," and it quickly followed up to say, "We are seeing significant signs of recovery. Most requests should now be succeeding. We continue to work through a backlog of queued requests."

AWS told Reuters Monday that it was experiencing increased "error rates and latencies" for multiple services. "We are working on multiple parallel paths to accelerate recovery," it said in its latest update.

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