$745K returned to donors after GoFundMe says elderly couple's daughter made up neighbor's identity

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A viral GoFundMe campaign created to help an elderly man with his wife's medical bills was removed by the platform after they discovered that the organizer, who claimed to be a neighbor, was in fact his daughter.

What we know:

In a statement, GoFundMe said they received a tip on Sept. 25 questioning the identity of the woman running the campaign, who had identified herself only as a neighbor named "Erin Howell." 

The company’s Trust & Safety team opened an investigation and called "Howell" on a recorded line. When asked directly whether Don and Josephine were her parents, she confirmed they are, and admitted her true identity is Amy Johnson.

Johnson told the GoFundMe team she believed her parents' story would be more compelling if told from a stranger's point of view. 

Editor's Note: The social media video below was posted before GoFundMe announced their investigation. 

What parts of Amy Johnson's story are true?

In a video posted to TikTok, Johnson claims the footage of her father struggling to carry luggage up the staircase was sent from a neighbor's door cam. However, GoFundMe stated that she admitted on the recorded call that she filmed the video herself.

Johnson maintains that all other parts of Don and Josephine’s story are true. 

In a TikTok video, she says they have documentation to prove that Don delivers luggage and that Josephine has cancer. FOX 4 has reached out to Johnson and requested to see that documentation from the family, but we have not heard back from her.

The backstory:

Johnson, a resident of The Colony, launched the campaign to assist her 81-year-old father, Donald. Donald had allegedly been working delivering lost luggage to help cover medical expenses for Josephine, his wife of 57 years, who is fighting cancer. 

The campaign was initially created under the pretense of a neighbor noticing Donald struggling to deliver luggage to her home.

Community rallies around elderly North Texas resident seen delivering lost luggage to support ailing wife

After seeing an elderly man struggling to deliver lost luggage in The Colony, the local community has started a GoFundMe to help him retire and care for his sick wife.

Why you should care:

Lying about your identity on GoFundMe is a direct violation of the platform's Terms of Service. Specifically, sections 6.1, 8.2, and 9.8 prohibit fundraisers that are "fraudulent, misleading, inaccurate, or dishonest," and ban impersonating or otherwise misrepresenting your affiliation with any person or entity. 

Upon removal of the fundraiser, these terms and violations were documented in an email to the organizer.

Because of that violation, GoFundMe removed the fundraiser and refunded all donors the more than $745,000 that had been contributed.

The Source: The information in this article comes from GoFundMe and previous FOX 4 reporting. 

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