Is Amazon down? 19,000+ outage reports as users cite checkout, pricing issues

Screenshot from downed page on Amazon website during the March 5th event.

Shoppers are reporting widespread problems with Amazon’s website, raising questions about a potential outage, according to data from Downdetector.

What we know:

Downdetector shows more than 19,400 reports of issues, first beginning just before 2 p.m. on March 5.

Users say they are experiencing:

  • Checkout and payment errors
  • Incorrect or fluctuating prices
  • Problems updating shipping locations

Many report being unable to complete purchases.

What they're saying:

Posts on X indicate customers are encountering checkout failures and cart glitches.

Several users say prices appear inconsistent or change at checkout.

As of 3:22 p.m., over 19,400 people were still submitting outage reports to Downdetector.

Data from Downdetector shows 58% of problems come from checkout, 17% from product page, and 14% from mobile.

What's next:

It remains unclear what is causing the disruption or how long it may last.

Amazon has not yet issued a public statement regarding the reported issues.

The Source: This article was written using outage data from Downdetector and user reports shared on X.

Consumer