NEW YORK (FOX 5 NEW) - Delays, broken escalators, and dirty platforms – those are some of the big complaints subway riders vented about to a pair of local lawmakers who rode the subways for a day to talk to commuters.
Following 12 hours straight aboard the subway, Chairman of the Transportation Committee Ydanis Rodriguez met FOX 5's Kayla Mamelak above ground to talk about his findings. "Delay, delay, delay and lack of information," he said.
The city council member calls it the "Riders Respond" tour. He has partnered with Assemblyman Jeffrey Dinowitz to ask commuters about their track troubles. The two-day tour lasted 24 hours, and they rode through all five boroughs.
Rodriguez says they surveyed about 2,000 New Yorkers. The number one frustration was delays, but commuters also noted they wished MTA were more transparent. The surveys also found lots of commuters are optimistic about MTA's new plan which was recently rolled out by Chairman Joe Lhota. Though they worry it's going to take too long.
All of this information will be presented to MTA at a public hearing on Tuesday.