NEW YORK (FOX 5 NEWS) - Time Warner Cable in New York City has restored service after a major outage Monday. The outage affected cable, TV and phone service to many customers.
The company issued a statement Monday afternoon: "Multiple fiber cuts at one of our network providers are affecting TWC phone and some TV services in the New York City area. We are in continual contact with the provider on its repairs and we have restored additional TV networks through our own facilities. We sincerely apologize for any inconvenience this situation has caused our customers."
New York City's Office of Emergency Management said in an alert: "If you need to reach 9-1-1 to report an emergency, please use a cell phone or a FDNY street call box."