ATLANTA - The new chip in credit cards is designed to reduce fraud, but already they are the target of scam artists.
It didn't take long, but crooks have already figured out a way to scam people using a card designed to make transactions safer. We recently told you about the new credit cards embedded with a chip. Millions of people are still waiting to receive their cards and the Better Business Bureau warns that's where the problem begins.
Scammers are emailing or calling people posing as your bank or your credit card company. And they tell you that before they can send you one of the new chip cards, they need to update your personal information. Not true. Don't believe it. The BBB says they're really just trying to steal your identity.
And, if the email asks you to click on a link, again, don't. You could infect your computer with malware. But if you're worried that the email might be legitimate, Fred Elsberry of the Better Business Bureau says pick up the phone.
"Turn your card over and look at that phone number on the card and call the people that you're doing business with - the people that hold your card. Call them. You initiate that call and you talk to them and they'll tell you the same thing, 'No sir, we didn't contact you. We wouldn't contact you. We have all the information we need to issue your chip card and that's what we're going to do'.
Think about it for a second, why would your credit card company need your information? They have it. You're already a customer. So, if you get one of these emails, delete it. If you get a phone call trolling for your personal information, hang up.