NYC Sanitation Department's weather weapon

Since a city the size of New York spends millions of dollars preparing for and cleaning up a major storm, getting the forecast right counts. That is why city's Sanitation Department has a secret weapon you're about to meet.

Meteorologist Mitchel Volk works alone in a small, quiet city office. But what he does affects every department and every person in New York. Volk studies and forecasts the weather for the department of sanitation. The commissioner uses his predictions to decide where to plow and when to deploy crews.

Predicting a fickle storm's path means making sense of complicated computer models. Volk takes his job seriously. Mistakes don't just cost the city money -- he knows it could also cost lives. Volk puts his heart into looking into the future.