NEW YORK (FOX 5 NEWS) - Delays, broken escalators, and dirty platforms – those are some of the big complaints subway riders vented about to a pair of local lawmakers who rode the subways for a day to talk to commuters.
Following 12 hours straight aboard the subway, Transportation Committee Chairman Ydanis Rodriguez met Fox 5 News above ground to talk about his findings.
"Delay, delay, delay and lack of information," he said.
The City Council member is calling this the Riders Respond Transit Tour. He partnered with Assemblyman Jeffrey Dinowitz to ask commuters about their track troubles. The two-day tour through all five boroughs lasted 24 hours.
Rodriguez said they surveyed about 2,000 New Yorkers. The No. 1 frustration: delays. But commuters also said that they want the MTA to be more transparent. The surveys also found lots of commuters are optimistic about MTA's new plan, which was recently rolled out by Chairman Joe Lhota. Though they worry the plan will take too long.
All of this information will be presented to MTA at a public hearing on Tuesday.