Normally you'd call 911 if you have an emergency but a Hartford, Conn. woman decided to call to complain that a pizza joint screwed up her delivery order.
The caller, who was only identified as Ashley, said: "Hi I have a question -- if I order a pizza and they don't want to give me my money back can you guys do something?"
She went on to explain that she had ordered a small pizza with half cheese and half bacon. But apparently instead of bacon they put hamburger meat on one side of it.
"So I called them back and they don't want to give my money back. They keep hanging (up) on me," she reported.
The dispatcher explained to her that it was not a police matter. It certainly wasn't an emergency that tied up a dispatcher.
The pizza joint said that the woman ate half of the pizza and then demanded her money back plus anothe rpizza.
Last year Hartford dispatchers answered an average of 400 calls a day.
"Many of the calls are life threatening but you can imagine how stressful it gets when we field a call that obviously isn't and it's something is very minor," Director of Emergency Services Clayton Northgraves says. "It does get very frustrating for the dispatchers but they do handle each call professionally."